Community & Safety Standards.

• harassment, credible threats or targeted abuse;
• unlawful or prohibited hate/discrimination;
• child sexual abuse material, grooming or sexual exploitation;
• illegal content or activity;
• spam, scams, fraud or deceptive impersonation;
• malicious files, malware or attempts to compromise users or SoApp;
• unlawful violations of privacy, intellectual property or other rights;
• attempts to abuse, overload or interfere with the service.

SoApp provides blocking functionality so users can stop unwanted interactions. Where a safety concern is urgent, use the available blocking/group controls first and contact SoApp if further action is needed.

SoApp is implementing in-product reporting for users and reportable content where required by Apple and Google store policy.

Until that interface is available, send abuse, safety, illegal-content or moderation concerns to contact@soappsocial.com. Include enough context for us to identify the relevant account, conversation, event or content. Do not send passwords or unnecessary sensitive information.

Depending on the seriousness and evidence available, SoApp may warn a user, remove content, restrict access, remove someone from a shared environment, suspend or terminate an account, preserve evidence where legally necessary, or cooperate with lawful authorities.

SoApp is not an emergency service. If someone is in immediate danger, contact the appropriate local emergency service. For suspected child sexual abuse material or other serious illegal content, contact SoApp and the competent authority where appropriate.

Minors may use SoApp only where permitted by applicable law and with parent/guardian authorization where legally required. Additional safeguards may apply where law requires them.

These standards form part of the rules governing the service. See the SoApp Terms of Service and App Privacy Policy.