Delete your SoApp Social account.

If the in-app deletion control is available in your version of SoApp, use it from your account settings.

If you cannot access the app or the in-app option is unavailable, email contact@soappsocial.com and state that you want to permanently delete your SoApp Social account. Provide enough information for us to verify account ownership. We will never ask you to send your password.

Permanent deletion is intended to remove or revoke account identity, profile information, credentials, active sessions, device/push identifiers and account-only/private data associated with the deleted account.

The exact deletion workflow is being aligned across the SoApp backend, iOS, Android and webapp. SoApp will not describe a technical behavior as complete until the production implementation has been verified.

Content you have already shared with other people, such as messages, files, polls, checklists or event contributions, may remain available to those participants where it forms part of their shared conversation or group history.

SoApp's deletion model is designed to sever the active account relationship from retained shared content and display a neutral deleted-account identity where appropriate, rather than destroying shared history used by the remaining participants.

Shared content itself may still contain personal information you placed inside it, such as text, a photo, video or audio recording.

Permanent deletion is not intended to be a 90-day recoverable-account period. The account should become unavailable for normal login/recovery as permanent deletion is processed.

SoApp's current working policy is that inaccessible disaster-recovery backup copies may take up to 90 days to age out. That maximum remains subject to final technical confirmation against the production backup lifecycle.

Limited records may also be retained where necessary for legal obligations, security, fraud prevention or legal claims, and only for as long as necessary for that purpose.

For deletion questions or privacy requests, contact contact@soappsocial.com.

See also the App Privacy Policy, SoApp Terms of Service and Community & Safety Standards.